I won big on screen shows my balance £1037 then on the gambling history it shows £665 like my money just gone missing, then they say you have to prove it and even when you do they don’t wanna refund everything you lost

Terrible company. Has anyone had to send screenshots of there PayPal account and copy’s of driving licence/passport to verify there account. It feels like a scam getting a copy of my PayPal transactions.

It’s impossible to play 4000£ and get 0£ wins. The worst website ever! And after all they disable my account for no reason. Playing big amounts on big bets and get no wins, even 10£? Impossible. You the worst website ever! Scam scam scam

I am waiting on a large amount of money to be processed, contacted the helpline and used the customer query facility. With money at that amount you would expect a quick processing time… not happy. Definitely puts you off depositing on their site!It’s impossible to play 4000£ and get 0£ wins. The worst website ever! And after all they disable my account for no reason. Playing big amounts on big bets and get no wins, even 10£? Impossible. You the worst website ever! Scam scam scam

This site is a scam. All the sign up bonuses are faulsly advertised. For example I put in £20 got £20 free. Great however the free £20 is just credits. If you win with it you can not take any of the money out. Its basiclly a bulls*** scam to make you put more in and they apparently match you. But they might aswell give you a piece of paper with £20 scribbled on cause its not functional. You can use it but nothing you win is withdrawable. So its basiclly just a shi*** free to play casino game at that point.

I withdrew $140.00 seven weeks ago and still have not received anything!! Talked to several customer service reps and they said there’s a “technical issue” What technical issue takes seven weeks to fix?!? Tech dept. is slow there no communication between departments, worst experience ever!! They won’t even offer me an alternative method of payout. Feels like I’ve been scammed. So disappointed!!

Not the best site out there. I use a few different sites and payout is within the hour 365 days of the year even Christmas day!! First time I played slots I had a decent win… nothing since??. Payout took 4 days…

Won £95 on 30th November and have had to send pics of my driving licence to verify my account. Still no money paid out just stalling tactics, any review stating they are timely/easy to deal with must be suspect given what I have seen myself and now read online. I would not have signed up after reading every single review except the obviously false ones, I have used multiple other casinos and money is paid out within the same day at the latest this is a ploy to swell their bank balances and nothing more from what I can see. I have spoken to customer service twice they answered and twice they did not. The times they answered me I was asked to wait. What a joke. This is a common problem across multiple countries. I feel scammed and once I get my money will not be back ever again. Please avoid this company.

I have deposited over 1000 in the last couple of months, finally won 600 on friday, withdraw , on Monday they decided to ask me to verify my income (I’m on benefits but my a family member owes me a big amount of money that she pays me monthly so I use that) not that it should matter because 1. Its my money I can do what I want with it and 2.it wasnt questioned when I was depositing over 1000, only when I want a withdrawal. They keep telling me on chat itll be processed by end of day (each day since friday they said this) I have all screenshots and if it not payed out today I’m taking this further. either they verify me and pay me my winnings or they cant verify me and I’ll take it further to get my deposits back. As they cant have it both ways

Pretty certain this casino blackjack tables use bots to count cards hit then jump between tables to put odds in dealers favour. Very low win rate compared to other casinos to the point I am highly suspicious.